Have you noticed that the Victoria Taxis are changing for the better? There are multiple things being done by Australian Government to value add to the Taxi Service Industry. There is a new Driver knowledge test added to make sure your Taxi driver is more informed and knowledgeable about locations and services. The changing the colour of your cab can make it easy for you to identify a particular cab service & there are rules set for advertising in taxis. As a part of these reforms, there are reductions to the surcharge for card payment for taxis.
The surcharge incurred when passengers pay their taxi fare using a debit or credit card, voucher or app is 5 per cent. It is half of the original surcharge, and it is inclusive of the GST. Now 5% is the maximum amount the Taxi service can charge.
As a passenger, if you get a bill with more than 5 % surcharge, please retain your receipt and contact either the payment provider or your card company/bank in the first instance. Passengers wishing to provide feedback or make a complaint should contact the TSC
The five per cent surcharge is the maximum amount that can be charged on top of the fare and is inclusive of GST. If the fare is $100.00, inclusive of the base fare and all other additional payments as agreed along with GST, then a surcharge of no more than $5.00 may be charged. The total cost to a customer is $105.00. The service can’t add Merchant fees to the surcharge.
A good taxi service will get you to your intended destination promptly. The service is also much more likely to help you get your vacation off to a positive start. As every form transport from Melbourne Airport is not as comfortable and convenient, you can select a proven service. Now that we are connected, there is no need to spend a lot of time worrying about this anymore.
We provide multiple ways to book your favourite cab. You can call us, Book Online through our website; there is another number provided for enquiries, send a text message or send us an email. Visit our Facebook page and book from there also. We have provided multiple ways for our passengers to reach us making it very convenient for them.
We have decided to take a step forward, and for next week we will be waving card payment fees for Visa, MasterCard, and Amex for those who pays online.